Casino / Mobile
This page answers every money question you will have on your 1xbaji account — from adding funds through Nagad, Rocket or bKash, to requesting a withdrawal back to your mobile wallet, to verifying your identity so your balance moves without delays. Each operation lives inside your account dashboard under the Wallet section; you do not need to contact support first for routine transfers.
Before any money moves, we apply several layers of account protection that you can verify from your own dashboard. These safeguards cover the connection between your device and our servers, the identity check on withdrawal destinations, and the live support route if something looks wrong. None of these steps slow down a normal deposit or withdrawal — they run in the background so your wallet operation completes cleanly.
Always access your account through 1xbaji. We do not operate mirror addresses for banking. If you land on a different URL asking for your payment credentials, do not proceed — contact our support team through the channel shown in your account before entering any wallet detail.
Before your first withdrawal is processed, we confirm that the account holder and the wallet owner are the same person. This one-time check covers your name and a document we can match against your registered profile. It keeps your balance accessible to you and no one else.
Your Nagad, Rocket or bKash number must be registered under your own name. We do not process payouts to a number that belongs to another person. This policy protects you from unauthorized access and keeps your transaction record clean for your own reference.
If a deposit does not reflect in your balance, or a withdrawal sits in pending status longer than expected, the support route is available from inside your account. Open the Help section from the main menu, select the relevant transaction and submit the reference number — our team picks it up from there.
Putting money into your account starts at the Wallet section of your dashboard — we have kept the path short so you are not clicking through multiple menus before you reach the payment screen. Nagad and Rocket are both available as deposit rails, and bKash is listed alongside them. Once you select a method, the screen shows you the minimum amount and the account details or reference code you need to complete the transfer from your mobile wallet app. Enter the amount, confirm it matches what you are sending, then submit.
From the main menu after login, go to Wallet then select Deposit. The page lists every payment method active on your account — Nagad, Rocket and bKash appear at the top of the method list.
Select Nagad, Rocket or bKash. The screen then shows the transfer details — either a mobile number to send to, or a reference code to include. Copy these exactly before opening your wallet app.
Type the amount you want to deposit. Check it meets the minimum shown on screen, then complete the transfer from your mobile wallet app using the details provided. Keep your wallet receipt.
Return to your 1xbaji dashboard. Once the payment clears, your new balance appears automatically. If it has not updated within a reasonable window, submit the wallet reference number through the account Help section.
When you want to move your account balance back to your wallet, the withdrawal request sits in the same Wallet section as the deposit flow — you do not need to navigate elsewhere. Select Withdraw, choose which mobile wallet you want to receive the funds, and enter the amount. We will ask you to confirm that the wallet number you enter belongs to you and matches your verified profile. If your account has not completed identity verification yet, the system will prompt you to finish that step before the withdrawal can proceed.
Log in, go to Wallet, then tap Withdraw. The form shows your available balance and the methods we can send to — Nagad and Rocket are listed as verified payout routes for Bangladesh accounts.
Type in your Nagad or Rocket number carefully — it must match the number registered to your verified profile. Enter the amount, check it against the minimum shown, then move to the next screen.
If your account still needs identity verification, the system pauses here and shows you what to submit. Once that clears, you can return and complete the withdrawal request without re-entering the details.
After you submit, the request appears in your transaction history with a status label. Check that tab for updates. If the status stays on Pending longer than expected, contact support with the reference number shown in your history.
Account verification is the step that connects your registered name to the wallet you want to use for withdrawals. We ask for this once, and once it is done, your payout path stays open for future withdrawals without repeating the process. The documents we ask for are standard identity proofs — a national ID card or passport that clearly shows your name and photo.
From your account dashboard, go to Account Settings and find Identity Verification. The form shows which documents are accepted and the file format required for upload.
Submit a clear image of your national ID card or passport. The name on the document must match your registered 1xbaji account name and the mobile wallet you plan to use for withdrawals.
Once uploaded, our team reviews the document. You receive a confirmation inside your account when verification is complete. You do not need to contact support unless the status has not changed after a reasonable period.
This step ensures that only you can request a withdrawal. It is a one-time requirement — subsequent withdrawal requests do not ask for document uploads again unless your account details change.
Your 1xbaji account supports the mobile wallet options that Bangladesh members use daily. Nagad and Rocket are our verified deposit and withdrawal rails — both appear in the Wallet section once you log in. bKash and Upay are also listed as deposit options. Bank Transfer is available for members who prefer direct account-to-account transfers.
Every deposit and withdrawal you make through your 1xbaji account generates a transaction record that you can check at any time from the Transaction History tab in your dashboard. We recommend keeping your mobile wallet receipts until the corresponding record in your account shows a Completed status. If there is a mismatch between what your wallet shows and what your account reflects, the reference number from your wallet app is the fastest way to resolve it with our support team.
Every transaction — whether initiated from your wallet or from your 1xbaji account — carries a unique reference number. Copy and save this from your wallet app receipt and from the transaction history row on your dashboard. These two numbers are what our support team uses to trace a payment end to end.
Your transaction history uses three status labels: Pending means the request is queued; Processing means it is actively being handled on our side; Completed means the funds have moved. If a deposit shows Completed on our dashboard but has not arrived in your wallet, check your wallet app's incoming transfer log before contacting support.
The History tab inside your Wallet section is a running log of every deposit and withdrawal on your account. It shows the method, amount, date and current status for each entry. You can filter by date range to find a specific transaction without scrolling through the full list.
Hold onto your mobile wallet receipt — the screenshot or SMS confirmation — until the matching entry in your 1xbaji history shows Completed. This is the evidence our team needs if a transfer needs manual matching. Once a transaction is confirmed on both sides, the receipt can be discarded.
The questions below cover the situations that come up most often when members are managing their account balance. If your situation is not answered here, the support route inside your account is the next step — always include your transaction reference number when you reach out.
The minimum deposit amount is shown on the deposit screen after you select your payment method — Nagad, Rocket or bKash each display their own floor. We do not publish a single figure here because it can be updated; check the live amount shown in your Wallet section before sending.
Yes. The method you use to deposit does not lock you into the same method for withdrawals. You can deposit via Nagad and withdraw to Rocket, or any other supported combination, as long as the wallet number you withdraw to is registered in your own name and matches your verified profile.
Open your wallet app and copy the transaction reference number from the receipt. Then go to the Help section in your 1xbaji account, select the relevant pending deposit and submit that reference number. Our team can locate the payment and credit your balance manually once the transfer is confirmed on our end.
We do not publish a fixed timeframe because document review depends on submission quality and queue volume. Once you upload a clear, name-matching identity document through Account Settings, our team processes it and sends a confirmation inside your account. Resubmissions are requested if the document is unclear, not rejected outright.
Pending status can reflect a queue on our processing side or a delay from the mobile wallet network itself. Check your account's Transaction History for any status change first. If it remains Pending beyond what feels reasonable, contact support with the withdrawal reference number shown in your history tab.
No. Identity verification is a one-time requirement. Once your document has been reviewed and your account is confirmed, future withdrawal requests go straight to processing without asking you to upload documents again — unless your registered account details change at some point.